Inquiry Tips

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Always write full specifications.  More details of your requirements can help Qinghe to make the product cost more accurate, and it is very necessary for the orders finally.  Always keep this in mind: any change of the specifications may lead the cost to change a lot. 

1. Item Name: for example:CBT 65,  or BTO 22.

2. Material for Core Wire and Material for Tape

3. Coil Diameter

4. weight per coil


Always put quantity information.  Quantity is very important for generating the cost.  Qinghe is a order centered company instead of a stock keeper.  Some of the costs are fixed regardless of the quantity, such as the documents and air courier fee, or the mould setting and adjusting cost.   Thus different quantities will drive the cost different.  One suggestion is: tell us that you want Qinghe to quote on 3 different bases.


Try to Communicate more widely and deeply if you are looking for business partners instead of “sellers or factories”.   Some customers know that quality communication can help them to reach reliable business partners.  For example, for the first inquiry, some customers want to get high attention of our Sales Executive and want Qinghe to put their inquiry in priority.  Thus they share some of their company information.  This way works! And it may work for you too. 


The information they shared with Qinghe including the following: 


Let us know sth. about your company if you do not have a website.  Each quotation(based on the cost) generated from Qinghe is serious and is worked together by 3 to 5 persons. Our sales will be happy to tell his/her colleagues that who they are quoting for and what products they do. 


If this inquiry is a regular order, they let Qinghe know what is the order quantity per month/year.  Normally if an inquiry could become a regular order, it will get high attention of the sales executive, and they will put this inquiry in high priority.


If this inquiry is not confirmed, then let Qinghe know the reason and what kind of support they need.  For example, some customers let us know that it is not confirmed because they need a quotation to quote their customers; some customers let us know that job is very urgent and they need a very short lead time; some tell us that there is a technical requirement which is very important for the customers; some even just let us know that customers need the best quality; some just let us know that the budget is tight, so they need a very good price. 

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